How to use the site
Useful Links
How to find us
Frequently Asked Questions

How to use this site

Hopefully this site will provide you with all the knowledge and information you need to enable you to decide whether you would like to come and work for us here at Rotherham Metropolitan Borough Council

If you decide to go ahead then first of all, you need to register. Once you have registered you will be able to enter your personal details, apply for jobs on-line and receive e-mail alerts when vacancies that you may be interested in are advertised.

Please note: the following information does not apply to schools based vacancies. For school based vacancies you should contact the school directly.

Registering your details

You only need to register once. If you have forgotten your username and password click on ‘Forgotten Password’ link on the top right hand side of the screen.

How do I register?
To register, click on the ‘Register’ link on the right hand side of the screen and fill in your personal details. Enter a meaningful username and password that you will remember. Once you have entered your entire details, click on the ‘Register’ button at the bottom of the page.

It is important that you enter your home address and e mail address as these are used by the system to generate correspondence.

How important is it to keep my registration details up to date?
All correspondence which is generated from the system uses details from your registration. Letters are produced using your name and address and confirmation of your application receipt and e mail alerts use your e mail address. Therefore, it is important that you keep your details up to date.

How do I cancel my registration?
Log in, using your username and password. This takes you to your Home page. Click on ‘Edit your details’ link and then ‘Delete all your details/close registration' link.

Error message when trying to register?
If you, or a member of your family, have already registered in the past using the same e mail address you will get the following error message:

Error - Email Address is not unique

Tip:- If you click on the ‘Forgotten Password’ link and enter your e mail address the system will automatically send you your username and password.

Why do I need to enter my employment history, qualifications and membership of professional bodies BEFORE I apply online?

If your details are entered in your registration (home page) before you apply on line for a job, your details will be pre-populated in each application form you complete. (If you update them after starting to apply on line, the changes will not pre-populate the form.)

To enter these details click on the ‘Edit Details’ on your home page link and you will be able to add and amend:

· Employment history

· Membership of professional bodies

· Educational and professional training

· General details such as name, home address and e-mail address.

Using the search facility

How do I search for job vacancies?
To find a job use the ‘Rotherham Job Search’ link on the left hand side of the screen. Find the job you are interested in by entering a keyword or alternatively search by occupational group. For further details about the job, click on the ‘Job Profile’ link near the bottom of the page.

Please note: that the correspondence attached to specific vacancies such as the job and person profile will automatically disappear after the closing date. You may therefore wish to save these documents or print them out in the event of you being invited to interview.

Job alerts

How can I be alerted about jobs?
You can set up an e mail alert for our vacancies. Log in, using your username and password. This takes you to your Home page. Click on the ‘Add new e-mail alert’ link. (You may add up to 5 different e mail alerts). Enter a name for your email alert and select the criteria you require, such as salary, occupational group etc, then click on the ‘Save’ button. The system will send you an e-mail daily when any vacancies are put onto the website that matches your search criteria.

Tip: your e mail address in your registration is used to send out e mail alerts, so it is important that you keep your registration details up to date.

How do I delete my job alerts?
Log in, using your username and password. Scroll down to the ‘Email Alerts’ section. You will see a list of the email alerts you have set up. Click on the ‘Dustbin’ icon next to the alerts you want to delete.

I do not appear to have received any job alerts?
Ensure you have set up an e mail alert on your home page – refer to question: How do I set up e mail alerts? Ensure your registration details reflect your current e mail address. Check in your spam/junk folder in your computer. You may have a filtering system set up on your computer that will not accept our e mails alerts.

Applying online

How do I apply online?
You need to have registered on the site before you apply on line (please refer to the question “how do I register?”).Once you have registered, log in to the system using your user name and password.

Search for the job, once in the job details there will be a button at the bottom of the screen ‘Apply for job online’, click on this link and the application form will open up for you to complete.

I have forgotten my user name and password?
If you click on the ‘Forgotten Password’ link and enter your e mail address the system will automatically send you your username and password.

How long do I have to submit my application form?
The job details will specify the closing date. You must have submitted your application by midnight on the closing date.

Do I need to complete my application in one go?
You do not need to complete all of the sections in one go. You can complete part of the form and come back to it at a later date to enter further details. Each page of information is saved by clicking the 'next' button at the bottom of each page.

Tip:- the previous button will take you to the previous page without saving changes that you have made on the current page. To make sure your changes are saved, click on the next button before going back.

Should I print off the job and person profile before I start my application?
It is advisable to print off the job and person profile before you apply because when the job closes, the information is taken off the website.

How do I access my part completed application?
Log in to the system using your user name and password to access your home page. Part way down the page you will be able to view ‘incomplete applications’

Can I copy an existing application form?
Previously completed application forms can not currently be copied, however you can use the copy and paste function to copy details over from one application to another.

I can not move on to the next section in my application form?
All fields marked with a * symbol are mandatory and have to be completed, and all the sections within the application form must be completed before the system will allow you to go to the next page.

Tip: If a section is not applicable to you then type in ‘None’. Please ensure that all details on the application form are correct.

Can I print off my application before I submit?
The only way of printing off your information prior to submission is to print off each page individually. This can be done by right clicking and choosing the print option.

Submitting your application?
Once you have clicked on the Next button on the last page your application will be submitted to us and you will be unable to amend it. If you do not want to submit the application form at this stage click on the 'Close' button on the last page.

Can I view and print off my application after I have submitted it?
Yes. Log in to the system using your user name and password to access your home page, part way down the page you will be able to view and print ‘completed applications’. Click on the job title and your application can be viewed at the end of the document where you will see a print button.

Confirmation application received

How will I know you have received my application?
Once you have submitted your application the system will send you a confirmation message on your homepage and you will also receive confirmation via email..

Problems & contact information

I am having difficulty applying online. What should I do?

Don’t worry, you can contact the Rotherham Connect Jobline Service on 01709 336001or Minicom 01709 823536 and one of our advisers will be happy to assist

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Useful Links

Please click on any of the links below which will give you even more advice and guidance that’s relevant to you and your current circumstances – and don’t forget to have a look at our main website too, with lots more information than we’ve provided on this, our dedicated jobs website!

www.rotherham.gov.uk - the council's website

www.lgcareers.com - information on careers in Local Government

www.apprenticeships.org.uk - information on Apprenticeships

www.direct.gov.uk/youngpeople practical help and advice for young people looking for their first job

www.lsc.gov.uk the learning and skills council

www.workingfamilies.org.uk - information, help and support for working families

www.childcarelink.gov.uk - links to childcare in your area

www.jobcentreplus.gov.uk - The Jobcentre Plus site

www.direct.gov.uk - the official Government website and pensions site

www.dwp.gov.uk - Department of Work and Pensions site

www.prospects.ac.uk/links/cvwriting - advice on writing CVs

www.learndirect.co.uk - advice on adult education and learning

www.careerplanning.about.com - advice on planning your career

http://sector1.net/jobseeker/careeradvice/ - career advice and guidance (CV advice, application form advice, selection tests, employment law, work/life balance etc)

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How to find us

View a map to discover the exact location and directions to the Rotherham MBC site where your work will be based.

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Frequently Asked Questions

Is true that all Council jobs are filled by existing Council staff?

This is a common myth and is not true! We pride ourselves on being an equal opportunities employer and our vacancies are always advertised and open to non-Council employees. The only exception to this rule is when re-structures are being undertaken within Council departments. If a post becomes redundant the current post holder may be re-deployed into a similar vacant position within the Council.

Why can’t I submit a CV instead of filling the application form?

Due to some of the key information we require for our recruitment process we do need applicants to complete the Council application form. Although it may seem a little bureaucratic to do this it does focus applicants on addressing the criteria in the person profile for the post which is sometimes missed when a CV is submitted. So it’s in your best interest to complete the form!

Will I still be able to get a job at the Council if I have criminal conviction?

Having a criminal record will not necessarily bar you from working for us as we do not discriminate against ex-offenders. We will only take account of previous convictions if the nature of the offence is relevant to the type of work you would be doing.

When will I know if I have been selected to attend the selection process?

You will receive an email or letter informing you of such. Alternatively you can track the progress of your application from your home page. If you are not shortlisted you will see a status update informing you of this in your home page when you log into your account. In the majority of cases, if you haven't been notified within 15 days it is likely that your application has not been shortlisted.

What if I am unable to attend the selection process on the date shown?

Although all we will try our best to arrange an alternative date for you to attend this is not always possible.

Will I have to undertake any tests as part of the selection process?

The selection process itself may contain a number of assessments depending on the level and complexity of the job. This could include:

• Interview
• Presentation
• Written exercise
• Personality questionnaire
• Ability test
• Job related test

Don’t worry it is very rare we use all of these together! And we will give you as much information as we can to allow you to prepare yourself.

Will I have to undertake any other checks as part of the recruitment process?

If it is relevant to the post a Criminal Records Bureau check maybe undertaken. The Personal/Physical requirements section of the person profile will indicate if this is required.

Will I need to bring any information with me to the selection process?

If the person profile indicates a particular qualification is essential for the job you will need to bring the original copy of the qualification certificate. You will also need to bring proof of your eligibility to work in the UK. We will let you know in your invitation to the selection process what we will need you to bring.

What if I have lost it or can’t find it?

It is your responsibility to obtain a copy of the original certificates/documents etc. from the awarding body/organisation.

What happens to the copies you have taken of my documents?

They will held on the recruitment file for 6 months and then destroyed via our confidential waste provision

At what stage will you contact my referees?

We will only contact your referees if you are offered the job

Will I have the chance to ask my own questions about the role?

Yes, usually this happens at the end of the interview. It is a good idea to write down the questions you would like answering so you don’t forget when the time comes.

Can I get feedback if I haven’t reached the selection process or I am not successful following the selection process?

Feedback is available at any stage of the recruitment and selection process by contacting the recruiting manager .

If I am not successful following an application can I apply for other jobs within the Council?

Yes of course, we hope an unsuccessful application will not stop you from applying for another job with us in the future.

Can my details be held on file for future vacancies?

For various reasons we don’t currently hold people’s details on file. However we will be looking to develop a system to do this in the future.

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